Certificate Printing Tests

This page has links to various test PDFs to help determine which features your computer supports. Feedback on which PDFs display correct will help the developer improve support for your computer. Thank you for your contribution.

Helpful tips when troubleshooting:

• Printing certificates works best with Microsoft Internet Explorer or Mozilla Firefox, and Adobe Reader.
• If you are using Firefox, it must be set to 'Use Adobe Reader (in Firefox)' for Adobe Acrobat Forms and XML (see Options > Applications tab).
• Give a minute for the PDF to load. It might just need to finish downloading, or after waiting for a while it may give you a useful error message.
• You may see the message:
  Data from this site is blocked to avoid potential security risks. Click Options to receive this data if you trust this document.
  If so click the Options button, then click Add host to Privileged Locations.
• Try each test a couple times. Does it pass or fail consistantly?
• If some tests fail by showing a gray background instead of the cert, try refreshing the page by pressing both the Control and r keys on the keyboard.
• If some tests fail, clear your temporary Internet Files (a.k.a. cache). You can find official instructions on how to do this for Internet Explorer here and Firefox here.
• If some tests fail, close all your Internet brower windows and restart your brower before running the tests. That way you're starting from a clean slate.
• If some tests fail, restart your computer.

Test #1 - Blank Cert

What you should see: A new popup window with a cert showing all the labels and boxes but with no info filled in for the customer, vehicle, etc.

Run Test

Test #2 - Cert with Sample Info Entered

What you should see: A new popup window with a cert showing all the labels and boxes and with sample info filled in for the customer, vehicle, etc.

If you get a gray background instead of the cert, try refreshing the page by pressing both the Control and r keys on the keyboard.

The PDF might appear without the info and with a message at the top: Data from this site is blocked to avoid potential security risks. Click Options to receive this data if you trust this document. If this happens click the Options button, then click Add host to Privileged Locations. The info should then be filled in.

Run Test

Test #3 - Embedded Cert

What you should see: A new popup window with a cert showing all the labels and boxes and with sample info filled in for the customer, vehicle, etc.

The PDF might appear without the info and with a message at the top: Data from this site is blocked to avoid potential security risks. Click Options to receive this data if you trust this document. If this happens click the Options button, then click Add host to Privileged Locations. The info should then be filled in.

Run Test

Test #4 - Cert Entered with Plug-In

What you should see: A new popup window with a cert showing all the labels and boxes and with sample info filled in for the customer, vehicle, etc.

You should be able to save the PDF to your computer, including all the entered fields.

Run Test